Effective Date: 10/6/2023
Thank you for choosing Conventions Books for your book purchases. We are committed to providing you with a seamless and efficient shopping experience. This Shipping Policy outlines important information about our shipping process, delivery times, and related details.
1. Shipping Locations:
- We currently offer shipping services within Pakistan only. We do not provide international shipping options at this time.
2. Shipping Methods:
- We utilize a variety of reliable courier services and partners to ensure the safe and timely delivery of your orders.
3. Order Processing Time:
- Orders are typically processed within [X] business days from the date of purchase. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
4. Estimated Delivery Time:
- The estimated delivery time for your order depends on your location and the shipping option you choose during the checkout process. Generally, our standard delivery times are as follows:
- Within major cities: [X] to [Y] business days.
- In remote areas or outskirts: [Y] to [Z] business days.
5. Shipping Costs:
- Shipping costs are calculated based on the weight and dimensions of your order, as well as your delivery location. The shipping charges will be displayed during the checkout process for your review before completing the purchase.
6. Tracking Your Order:
- Once your order is shipped, you will receive a confirmation email containing a unique tracking number. You can use this tracking number to monitor the status and location of your order on our website or the courier company’s website.
7. Delivery Attempts:
- If the courier company is unable to deliver your order on the first attempt, they will usually make additional attempts or contact you to schedule a suitable delivery time. It’s essential to provide accurate and reachable contact information during the checkout process to facilitate smooth delivery.
8. Missing or Damaged Items:
- In the rare event that your order arrives with missing items or is damaged during transit, please contact our customer support team immediately. We will work diligently to resolve the issue and provide you with a suitable solution.
9. Holidays and Delays:
- Please be aware that national and local holidays may impact shipping and delivery times. Additionally, unforeseen circumstances such as inclement weather or natural disasters may cause delays. We appreciate your understanding in such situations.
10. Questions and Support:
- If you have any questions or concerns about your order’s shipping status, delivery, or any other related issues, please do not hesitate to contact our customer support team. We are here to assist you.
11. Changes to Shipping Policy:
- Conventions Books reserves the right to update and revise this Shipping Policy as needed. Any changes will be reflected on our website, and the revised policy will become effective immediately.
Thank you for choosing Conventions Books for your book-buying needs. We are dedicated to ensuring your books reach you in excellent condition and as quickly as possible. Your satisfaction is our priority.
If you require further information or assistance, please feel free to reach out to us via our contact page.